Help & Info
This section is designed to provide information about using our website and also provides a number of tips that will enable you to use our online furniture store effectively.
We welcome feedback and use the information that visitors provide to help us improve the site. We have included a collection of the most frequently asked questions, a good place to start if you have any nagging doubts about shopping for furniture online safely.
You can read our terms and conditions which explain the details of how we operate our online shop and our online shopping tips give an indication of some measures you can take to protect yourself when you purchase anything online, following these guidelines can make your online shopping experience safer and more enjoyable.
If you have any concerns, or have a question that isn't answered in this section, please feel free to use the contact us page to submit your query. We will usually respond to email enquiries within one working day. Our Birmingham showroom is open seven days a week to take telephone enquiries and details of our opening times can be found here.
There are details of our delivery procedures, which are important to read if you intend to buy furniture online. There is also a clear outline of the criteria for free UK delivery.
For information and advice on consumer issues you might want to try Consumer Direct which is a government funded service that works in partnership with a number of other organisations across central and local government.
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